What We Value
Do you have a vibrant presence, are full of excitement, eager to learn and grow, and full of dreams to create an amazing experience for our customers? Then you are the type of person that fits into our culture at Endless! We want people who truly live our core values by being themselves. Everyone brings a unique element to our company, so show your uniqueness! At Endless, we are innovative, eager, event-driven professionals who have a higher purpose beyond just collecting a paycheck. Still interested?
Working At Endless
This is a full-time position working at minimum 40 hours a week. Generally you will be working when you feel most productive and when work is required. Due to the nature of this position you may be required to work extended hours, holidays, and weekends.
You might be curious, where will I work? You will work in the place in the world that makes you happy, that inspires you daily, and helps you to become the person that you wish to be. You will work with team members scattered around the world and across time zones to build a better culture and service. Want to learn more about working remotely? Do a quick Google search for “remote work”, read How to Find and Get Hired for a Remote Job and The Ultimate Guide to Remote Work
Job Summary
Sales Account Executives close sales opportunities and work with clients to build solutions to their events. They match company services with client needs. This includes selling understanding technical production & audio visual equipment and how it can enhance the event experience. You will also work with the client leading up to the day of the event to ensure all details have been taken care of. Events include festivals, corporate events, social events and non-profit events, and ultimately providing the best experience possible. This position is responsible for:
- Managing multiple warm leads/opportunities as they are passed to you from the Sales Development Representatives
- Establishing rapport with clients on assigned accounts
- Performing day-to-day client contact and conducting client meetings to uncover business needs and objectives
- Creating and managing client quote and invoices
- Closing inquiries into clients
- Requesting pricing and information from vendors on additional services clients may request
- Communicating crucial information to the operations team and on-site Event Manager prior to the event
- Following up and building long-term relationships with current clients and key stakeholders
- Utilizing social selling to close existing opportunities
- Become a subject matter expert in technical production and audiovisual services for events
Want to learn more about the job?
As you should know by now, at Endless, we love to learn & grow, so assuming you are excited about this opportunity and want to learn more about what makes someone successful in this position, we recommend the following resources:
- Read the Hubspot sales blog to see many of the tactics that we use to sell
- Read the book: The Challenger Sale by Matthew Dixon and Brent Adamson
- Read the book: The New Rules of Sales and Service by David Meerman Scott
- Get inbound certified to see how we generate leads for our sales and how we bring together sales and marketing to create Smarketing
- Take a class on technical meeting and event production (or find blogs & podcasts on the topic)
- Read our content from our blog and resource library after all they are what will be generating your leads & opportunities
Position Requirements
Let's be honest. When going down this list, if you can't whole-heartedly say "That's me!" to all of these, we recommend you look at other positions within the company first.
- Bachelor’s degree and 3+ years experience in sales/customer service
- Previous experience in planning large-scale events ($250,000+)
- Previous experience with online/hybrid events
- Proven track record exceeding sales quota
- Passion, excitement, energy, humor, and the ability to convey this through phone and email communications
- Ability to educate the leads on potential solutions to their problems and being a subject matter expert
- Great organizational skills to follow-up with previous clients & manage details of events
- Highly encouraged to be inbound certified through Hubspot
- Ability to work independently and remotely with little supervision
- Fast and reliable internet connection & computer
- Bias towards immediate action and results
- Willingness and desire to be part of the foundation of a growing company
- Strong fit with the Endless culture and unwavering commitment to customer service and satisfaction
Brownie Points
- CRM (Salesforce, Highrise, Hubspot CRM, etc) experience
- Experience in Inbound sales
- Experience in events specifically technical event production & audio visual services for events
- Existing network of opportunities and leads
Benefits Working At Endless
Working for a rapidly growing, culture based company allows each employee the freedom to work and provide creative input to help move Endless to the top event production company in the nation. That alone has been an enticing offer for our staff, allowing each of our members to expand and strengthen their skills and network. Here are just a few more reasons to work at Endless:
- Work anywhere in the world that you wish
- Super flexible working hours (autonomous work with daily check-ins)
- Slack is our central communication tool
- With a national presence, we offer many travel opportunities to work at our events alongside our talented event staff
- We have been featured in Inc Magazine for our business success and even asked for our professional opinion on the world’s largest events for BizBash. We have been featured in New York Times best-selling author, Dave Kerpen’s book, Likeable Business from our ability to quickly adapt to our customer’s needs and provide the best client experience.
- Opportunities to attend conferences and workshops for personal and professional growth through the company
- Culture is a large part of our business, promising each employee a fun and inviting atmosphere
- Culture contribution along with performance and pay are evaluated constantly, giving everyone control and fast advancement with the company
- Endless will offer new job opportunities to current staff members before opening to outside applicants
Learn more about our client, Phoenix Comicon
Phoenix Comicon is a great example of how the sales team can create a great customer experience. Being knowledgeable and helpful allows the customer to trust you and provide the ideal service for your event. Take note to see how large events like this had multiple points of contact so sometimes selling is not just a matter of closing the deal with one person. Want to learn more about our other clients? View our work page on our website.